{"id":33518,"date":"2022-01-25T10:26:00","date_gmt":"2022-01-25T10:26:00","guid":{"rendered":"https:\/\/ibercenter.com\/?p=33518"},"modified":"2022-01-25T10:26:00","modified_gmt":"2022-01-25T10:26:00","slug":"telesecretaire","status":"publish","type":"post","link":"https:\/\/ibercenter.com\/fr\/telesecretaire\/","title":{"rendered":"T\u00e9l\u00e9secr\u00e9taire : qu&rsquo;est-ce que c&rsquo;est et quels sont ses avantages ?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que le t\u00e9l\u00e9secr\u00e9tariat ?<\/h2>\n\n\n\n<p>Le t\u00e9l\u00e9secr\u00e9tariat est un service de secr\u00e9tariat r\u00e9gulier, mais sans pr\u00e9sence physique au bureau. Les PME et les grandes entreprises sous-traitent ce service \u00e0 notre administration, ce qui leur permet d&rsquo;\u00e9conomiser sur les co\u00fbts li\u00e9s \u00e0 la pr\u00e9sence d&rsquo;un secr\u00e9taire interne.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Que comprend un service de t\u00e9l\u00e9secr\u00e9tariat ?<\/h2>\n\n\n\n<p>Les services de t\u00e9l\u00e9secr\u00e9tariat comprennent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9ception et r\u00e9ponse aux appels t\u00e9l\u00e9phoniques en plusieurs langues.<\/li>\n\n\n\n<li>Prise de messages et communication de messages.<\/li>\n\n\n\n<li>Service de renvoi d&rsquo;appel.<\/li>\n\n\n\n<li>Organisation de l&rsquo;ordre du jour.<\/li>\n\n\n\n<li>R\u00e9daction de lettres, proc\u00e8s-verbaux et autres documents administratifs.<\/li>\n\n\n\n<li>Publipostage.<\/li>\n\n\n\n<li>Accueil multilingue et accompagnement de vos visiteurs en cas de r\u00e9unions ou de pr\u00e9sentations.<\/li>\n\n\n\n<li>R\u00e9ception et stockage de la correspondance et des colis.<\/li>\n\n\n\n<li>Autres t\u00e2ches administratives : gestion des services de messagerie, impression de documents, num\u00e9risation, etc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Avantages du t\u00e9l\u00e9secr\u00e9tariat<\/h2>\n\n\n\n<p>Voici quelques-uns des avantages d&rsquo;un t\u00e9l\u00e9secr\u00e9tariat par rapport \u00e0 un secr\u00e9tariat traditionnel :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Permet d&rsquo;\u00e9conomiser des co\u00fbts<\/strong>. Avec le service de t\u00e9l\u00e9secr\u00e9tariat, vous \u00e9conomiserez les co\u00fbts li\u00e9s \u00e0 l&rsquo;inscription d&rsquo;une personne pour effectuer ce travail, en disposant d&rsquo;un espace physique pour les loger, ainsi que du mobilier ergonomique appropri\u00e9, du mat\u00e9riel de bureau et de l&rsquo;inscription mensuelle et des frais de communication (internet, t\u00e9l\u00e9phone). En plus de tout ce qui est impliqu\u00e9 dans la couverture d&rsquo;un \u00e9ventuel cong\u00e9 de maladie de cette personne.<\/li>\n\n\n\n<li><strong>Externalisation des t\u00e2ches<\/strong>. Avec un t\u00e9l\u00e9secr\u00e9tariat, vous n&rsquo;aurez pas \u00e0 vous soucier de savoir qui r\u00e9pond aux appels ou \u00e0 donner votre num\u00e9ro personnel. Vous pouvez disposer d&rsquo;un num\u00e9ro de t\u00e9l\u00e9phone fixe, int\u00e9gr\u00e9 dans un standard t\u00e9l\u00e9phonique o\u00f9 vos appels sont trait\u00e9s selon vos instructions.<\/li>\n\n\n\n<li><strong>Service de qualit\u00e9<\/strong>. Vous vous \u00e9pargnez un processus de s\u00e9lection, car nous l&rsquo;avons d\u00e9j\u00e0 fait pour vous. Notre personnel a des ann\u00e9es d&rsquo;exp\u00e9rience dans l&rsquo;assistance et la r\u00e9ception d&rsquo;appels, de visites et de vous donner tout type de soutien administratif. Ils vous tiendront inform\u00e9 de tout ce dont vous avez besoin et suivront le protocole d&rsquo;appel que vous leur avez d\u00e9fini.<\/li>\n<\/ol>\n\n\n\n<p>Le <strong>t\u00e9l\u00e9secr\u00e9tariat<\/strong> est l&rsquo;un des services que nous proposons \u00e0 <strong>Ibercenter pour les PME ou les grandes entreprises<\/strong>. Il s&rsquo;agit d&rsquo;un service qui fait partie de notre plan de <a href=\"https:\/\/ibercenter.com\/fr\/services\/bureau-virtuel-a-madrid\/\">bureau virtuel<\/a> personnalis\u00e9.<\/p>\n\n\n\n<p>Nous esp\u00e9rons que cet article vous sera utile. Si vous avez des questions sur notre service de t\u00e9l\u00e9secr\u00e9tariat, nous nous ferons un plaisir d&rsquo;y r\u00e9pondre.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/ibercenter.com\/fr\/\">Bureaux flexibles \u00e0 Madrid <\/a>&nbsp;<a href=\"https:\/\/ibercenter.com\/fr\/services\/location-de-salles\/salles-de-reunion-a-madrid\/\">| <\/a><a href=\"https:\/\/ibercenter.com\/fr\/location-de-chambres-a-lheure-a-madrid\/\">Location de salle \u00e0 l&rsquo;heure \u00e0 Madrid<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qu&rsquo;est-ce que le t\u00e9l\u00e9secr\u00e9tariat ? Le t\u00e9l\u00e9secr\u00e9tariat est un service de secr\u00e9tariat r\u00e9gulier, mais sans pr\u00e9sence physique au bureau. Les [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5484,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-33518","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","ast-col-sm-12","ast-article-post","remove-featured-img-padding","ast-width-md-4","ast-archive-post","ast-separate-posts"],"_links":{"self":[{"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/posts\/33518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/comments?post=33518"}],"version-history":[{"count":0,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/posts\/33518\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/media\/5484"}],"wp:attachment":[{"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/media?parent=33518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/categories?post=33518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ibercenter.com\/fr\/wp-json\/wp\/v2\/tags?post=33518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}